Shipping and Delivery
We strive to deliver your order as quickly and accurately as possible. This document contains all the information you need about our shipping and delivery terms.
Processing time
Orders are processed within 1 to 3 working days. Once your order has been shipped, you will receive an email with the tracking details.
Delivery time
The average delivery time is 3 to 7 working days, depending on your location. Please note that there may be delays in delivery during peak periods or due to customs procedures.
Shipping method and origin
All orders are shipped directly from our supplier in China. Therefore, customs duties may apply depending on the country of delivery.
Shipping costs
Shipping costs are displayed at checkout. They depend on the weight, destination and selected shipping method.
Responsibility during shipping
- If the tracking information indicates that the package has been delivered, the responsibility lies with the customer.
- Please check your address carefully; errors must be reported within 24 hours of placing your order.
If you have any questions about shipping, please contact us at info@mavelleandrose.com.